Privacy Policy for Cleveland Insurance
Welcome to Cleveland Insurance, a division of the Omega One Insurance Group. We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the CTIA Guidelines, including Section 5.2.1.
1. Information We Collect
We collect personal information that you provide to us, such as your name, contact details, and insurance-related information. We may also collect non-personal information automatically, including your IP address, browser type, and browsing behavior, through cookies and similar technologies.
2. How We Use Your Information
The information we collect may be used for the following purposes:
To provide and improve our insurance products and services.
To respond to your inquiries and provide customer support.
To send you information about your account, policies, or other important updates.
To comply with legal obligations and protect the rights and safety of our customers and our business.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
Authorized third parties who assist us in providing our services, such as payment processors, IT service providers, and insurance partners.
Legal authorities if required by law, regulation, or court order.
4. Your Privacy Rights
You have the right to:
Access and update the personal information we hold about you.
Request the deletion of your personal information, subject to our legal obligations.
Opt-out of receiving marketing communications from us at any time.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
7. CTIA Guidelines Compliance (Section 5.2.1)
In compliance with CTIA Guidelines Section 5.2.1, we ensure that you are informed about:
Data Collection: The types of personal information we collect, including data gathered through your use of our website.
Purpose of Collection: The specific reasons we collect your personal information, including providing insurance services and improving user experiences.
Choice and Consent: Your choices regarding the collection and use of your information, including the ability to withdraw consent for marketing communications.
Access and Corrections: How you can access and correct your information.
Data Security Measures: The steps we take to protect your personal information from unauthorized access, ensuring the security of data we collect.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Cleveland Insurance, a division of Omega One Insurance Group
2625 Ralph Buckner Blvd
Cleveland, TN 37311
info@clevelandins.com
423-478-12000
Effective Date: 10/04/2024
